Project Support Officer

Company description:

Department of Communities and Justice

Job description:

Project Support Officer

• 2 x Ongoing Roles - Full time
• Location - Coniston 50% Hybrid
• Clerk Grade 3/4 - $84,659 - $92,701 pa plus superannuation & annual leave loading

Your role

As the Project Support Officer working within Homes NSW, you will play a key role in supporting the successful delivery of projects that improve housing outcomes across NSW.

We have an opportunity for two Project Support Officers to join our Business Services team. This role involves delivering a variety of administrative and support services, including financial and human resource functions, and providing support to staff within different business units.

The main objective of this role is to offer high-quality administrative support to ensure the efficient and effective operations of the business.

What you'll do

• Provide a range of administrative and support services to meet the business needs of the team/unit, including activities that support project delivery and assist in managing several shared mailboxes.
• Provide administrative and operational support to staff across multiple business units, including meeting coordination, travel and accommodation bookings.
• Draft and prepare correspondence, agendas, minutes to support business objectives.
• Manage financial processes, including raising purchase orders, paying invoices and statement reconciliation.
• Address and resolve complex enquiries and issues to ensure accurate information is provided and issues are resolved in a timely and effective manner.
• Coordinate and manage records and databases, ensuring compliance with administrative systems, processes, and policies for accurate and accessible information.
• Develop, implement, and monitor office systems, procedures and methods, adapting processes and techniques as needed to ensure team/unit operations in line with agency standards, policies and procedures.
• Deliver high-quality administrative services, manage competing demands and priorities, address unforeseen issues, handle a high volume of work, and work independently.
• Monitor the performance of administration and project services in terms of meeting the Unit's needs, identifying areas for improvement, making recommendations and coordinating approved actions to increase the efficiency of administration and project processes.
• Manage and resolve complex enquiries in a high-volume environment, working with internal and external stakeholders to ensure accurate information is provided and matters are resolved in a timely manner

What we're looking for

• Current NSW Driver Licence
• Experience providing high-quality administrative, executive or project support in a fast-paced environment
• Strong organisational skills with the ability to manage competing priorities and meet tight deadlines
• Excellent written and verbal communication skills with strong attention to detail
• Ability to build positive working relationships and provide professional customer service to a range of stakeholders

• Intermediate proficiency in Microsoft applications and record management Systems.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, enter your response to the targeted question (maximum 1 page), as well as an up-to-date résumé (maximum 5 pages).

Targeted Question 1: In 500 words or less, describe a time when you helped a client or customer achieve a positive outcome. What was the situation, what actions did you take, and what was the result?

Applications close Sunday 7 June 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Heidi-Leigh Thomas on ************@homes.nsw.gov.au or via 0427 643 ***.

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Laura Fagerstrom on 02 8688 2*** or email on ***************@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.