Senior Business Analyst / Project Admin - ERP

Join the Haircare Family Group

Haircare Group is a proudly Australian, family-owned business with over 50 years’ experience in the professional hair industry. Founded by a hairdresser for hairdressers, we are a leading distributor of premium haircare brands and services across Australia and New Zealand.

We support customers across wholesale, retail, and eCommerce channels and are driven by strong partnerships, creativity, and a commitment to excellence.

We’re more than a business — we’re a community. Our people are passionate, collaborative and dedicated to delivering outstanding results.

For us, it’s more than hair.

The Role

We are seeking an experienced Senior Business Analyst / Project Admin – ERP Project on a full-time fixed-term contract (12-18 months).

This is a hands-on role that combines business analysis, project management, and operational delivery. Working closely with the ERP Transformation Manager, project sponsors, and cross-functional teams, you will play a key role in ensuring projects are well—structured, effectively managed, and delivered on time, on budget, and in line with PMO standards.

• Facilitate and document As-Is and To-Be process mapping for ERP implementation.
• Develop role-based workflows, including approval processes, order lifecycles, and warehouse fulfillment.
• Document data structures and governance requirements.
• Writing and execute test cases to support UAT
• Gather and document functional and non-functional requirements.
• Define business rules, conduct gap analysis, and contribute to functional design documents.
• Support and development of training materials, SOP’s and quick reference guides.
• Assist with ERP change management activities

About You

You are a detail-oriented and proactive professional with a strong blend of analytical and coordination skills.

Essential

Strong business analysis experience, including requirements gathering, process mapping, and documentation

• Experience working with ERP systems (NetSuite highly regarded)
• Proven project support experience across small to medium-scale initiatives
• High-level communication and stakeholder engagement skills, with the ability to influence across all levels of the business

 Desirable:

• Recent experience working on FMCG Projects

What We Offer:

• Opportunity to contribute to a major ERP Transformation within a respected Australian business.
• Collaborative and supportive team environment.
• Generous staff discounts on premium haircare products
• Working alongside passionate people, who genuinely love what they do

Ready to Apply?

If you’re an experienced Business Analyst / Project Administrator looking to make an impact on a significant transformation project, we’d love to hear from you.

Apply now to help shape the future of the professional hair industry.

Please note: Applicants must have full Australian working rights.