Digital Product / Project Coordinator

Sydney | Permanent | Hybrid
3 days per week onsite with our client in Rhodes | Paid parking provided

At Frank, great digital work comes from clear thinking, strong collaboration and getting the details right.

We're looking for a Digital Product / Project Coordinator to support a significant website transformation program for one of our key clients. This is a full-time permanent role, working across a complex portfolio of websites and digital experiences while collaborating with stakeholders from across the business and Frank's digital specialists.

You'll help keep projects moving, stakeholders aligned and delivery on track. It's a great opportunity for someone who enjoys bringing structure to complex projects, solving problems, and making sure no detail gets missed.

If you have around 3+ years' experience in digital project coordination, digital delivery or product support and are looking for the next step in your career, we'd love to hear from you.

We're Frank. A Jaywing Agency.

We're a multi-award-winning digital agency combining strategy, experience design, technology and performance marketing to help ambitious brands grow.

Our team includes strategists, designers, developers, project specialists and digital thinkers who love solving complex problems and delivering meaningful outcomes for clients.

• Supporting website transformation and digital delivery projects from discovery through to launch
• Gathering and consolidating business and customer requirements across multiple stakeholders
• Supporting prioritisation and planning activities aligned to business objectives and product roadmaps
• Coordinating timelines, resources and project documentation
• Tracking project status, risks, blockers and dependencies
• Keeping internal teams, client stakeholders and delivery partners informed through clear communication and reporting
• Supporting scope changes, change requests and project planning activities
• Facilitating collaboration between business stakeholders, agency teams and delivery partners
• Helping ensure digital solutions deliver strong customer and business outcomes
• Managing multiple concurrent projects at different stages of delivery

You'll likely bring:

• Around 3+ years' experience in digital project coordination, project support or digital delivery
• Experience working on website, CMS or digital transformation projects
• Strong organisational skills and attention to detail
• Excellent stakeholder management and communication skills
• The ability to juggle multiple priorities in a fast-paced environment
• A proactive, solutions-focused mindset
• Experience using Jira, Confluence, Trello, Asana or similar project management tools

Experience with Adobe Experience Manager (AEM) would be highly regarded, but isn't essential.

• Permanent role with long-term career growth opportunities
• Work on large-scale digital transformation initiatives for a major Australian organisation
• Hybrid working model with 3 days per week onsite in Rhodes and flexibility for the remainder of the week
• Paid parking when onsite with the client
• Career development opportunities across Frank and the wider Jaywing Group
• Birthday leave and an annual wellbeing day
• Work remotely from another time zone for up to 8 weeks each year
• A genuinely supportive, collaborative and no-blame culture
• Team social events, impromptu lunches and a cracking end-of-year celebration

If you're organised, proactive and enjoy helping digital projects run smoothly while working with a

great team and a major client, we'd love to hear from you.

Apply now and help deliver digital experiences that make a real impact.